Text and images smear, smudge, or flakes off when touched

When images and text smear, smudges, or flakes off the page when touched there may be a problem with the fuser.  The last step of printing is fusing.  A fuser heats up a roller and paper is passed between a heat roller and a pressure roller fusing the toner to the paper.  Smearing can also be caused by using poor quality toner or by printing on unsupported media.  Never use generic toner or print cartridges.

Dell printing a shadow of text and images. (Ghosting Effect)

A shadow effect is referred to as ghosting. Toner is sticking on a drum and is being re-printed. There are two drums it could do this on, one would be the OPC drum (which is part of the print cartridge) and the other possible one is on the fuser.  The first step is to try a new print cartridge which is the most likely cause.  If this doesn't fix the printer the next step is to replace the fuser. Also, make sure you always use genuine dell print cartridges and acceptable paper, failure to do so can result in ghosting and other issues.

Dell 5330DN Heat Errors and Fuser Replacement

If your Dell 5330DN is displaying "Low Heat Error", "Over Heat Error", or "Open Heat Error" you most likely need to replace the fuser (part# HW679)

Dell 5330DN Fuser:  Part# - HW679.    

Lines On Prints When Copying or Faxing From the Document Feeder

If when copying or faxing documents using the document feeder you get a black line down your prints you need to check and clean the thin piece of glass left of the scanner. Often whiteout, dirt or other material will get stuck on the glass and cause this to happen. To fix this simply clean the glass with glass cleaner (windex) and a paper towel.  If the problem continues you may have another issue with the scanner, give us a call for free technical support.

WorkCentre 4150 Fuser Maintenance Kit Replacement

Every 180k prints you should replace the fuser maintenance kit (part# WC4150-Z1) of your Xerox WorkCentre 4150. This will reduce jams, improve print quality, and extend the working life of your printer.

Xerox WorkCentre 4150 Fuser Maintenance Kit:  Part# - WC4150-Z1.    

Xerox WorkCentre 4150 Jams or "Clear the Jam in the Print Engine"

If your Xerox WC 4150 is displaying "Clear the Jam in the Print Engine" or constantly jams as paper exits the machine you should check and possibly replace the fuser actuator (part# 120N00534)

Xerox WorkCentre 4150 Fuser Actuator:  Part# - 120N00534.